An article on entrepreneur.com gives some practical insight into a few universal business truths that are embodied by the beloved Disneyland. As highlighted in the article, examining how your systems, pricing, targeting, and customer experience could be improved might mean revitalization or new growth for your business.
Your business systems need to be repeatable, documented, and tested. Continually working toward improving your systems means less stress for you and higher efficiency for your business.
One size does not fit all. Be sure to have different options and prices to cater to the price shopper, the big spender, and everyone in between.
Are you reaching out to more than just your ideal customer? A broader reach might be less effective but it is a tried and true way to increase revenues and capture higher market share.
“End with a bang”
The customer experience is everything. Attaining a customer is just the tip of the iceberg. Retaining customers by creating an engaging and rewarding experience is crucial to driving repeat business.